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Home Advice

“I’ve Learned More Here Than in My Entire Real Estate Career”: One Agent’s Story in Zoocasa’s Agent Accelerator Program

Angela Serednicki by Angela Serednicki
May 21, 2026
in Advice
Reading Time: 6 mins read
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In 2026, there’s no such thing as a one-size-fits-all real estate market. Conditions vary wildly from state to state and even from neighborhood to neighborhood. What works in Manhattan won’t work in a rural lake community two hours north. That’s exactly the kind of nuance the Zoocasa Agent Accelerator Program is built for, and it’s why eXp agent Mitchell Kass says it’s the most valuable thing he’s done for his career.

We sat down with Kass, an agent serving Greenwood Lake, New York, and West Milford, New Jersey, to get the full picture: what the program delivers, what it demands, and why he thinks it’s the type of opportunity that agents eager to grow won’t want to miss. 

 Q: What was missing before you joined the program?

I was doing well on my own, three years in, with a strong social media presence, building a brand in the lake communities along the New York–New Jersey border. But my business was feast or famine. I’d pour everything into one client, close the deal, and then look around, wondering where the next one was coming from.

On top of that, I was working for a broker who offered zero support. I’d wait weeks just to get an answer to a question and would lose clients as a result. eXp Realty and the Accelerator program are night and day. I can go into eXp World and connect with a broker from New York or New Jersey in a minute. That kind of access changes everything.

Q: What’s the structure of Agent Accelerator like week-to-week?

There are daily fifteen-minute huddles Monday through Thursday, and the advice you get is so helpful. You meet with your coach twice a month, and your leads can be pulled at any time, so there’s real accountability built in.

Receiving Zillow leads has also been so helpful. One of the keys to success is actively following up with leads and progressing them through the funnel, not just sitting on them. Once I understood that, everything clicked. The more engaged you are, the more leads come your way. I’ve gotten 16 Zillow tour leads so far, and the momentum keeps building.

Q: What’s been the biggest shift in how you work?

Honestly? Follow-Up Boss. Before the program, I was running on sticky notes and desktop files that I couldn’t decode a week later. Now, my most relevant leads pop up, I’m prompted to act, and I’m being trained on systems that actually work. I wouldn’t have done it any other way on my own.

The coaching has been just as valuable. Small tweaks make a huge difference. Oriana, one of the coaches, once pointed out that I was showing up to tours without backup listings, and that simple change alone has transformed how I work with buyers. The coaches on this team have decades of experience and conversion rates most agents would dream of. I’d be a fool not to absorb everything they’re sharing. 

Q: How did your philosophy on real estate change?

One thing the program drilled into me: when a lead comes in, call immediately. That person just asked for a tour from their phone. If you call within minutes, they’ll likely pick up. And in an age of AI and bots, hearing a real human voice makes an impression.

After all, real estate is personal in a way most industries aren’t. The leads coming through this program aren’t just names in a CRM, they’re people in the middle of major life moments, someone is buying their dream cottage, splitting assets after a divorce, or thinking about the next steps for a family estate. Calling them fast and treating them like humans, not transactions, is what turns a lead into a client.

Q: What would you say to agents who are on the fence about joining?

The program gives you every tool you need to succeed. The question is whether you’re going to show up and use them. Be humble. Be appreciative. And dive in. I’ve probably learned more about real estate through this program than in my entire career before it. And I came in with three years of experience, a social media following, and a strong brand. Think about what this would have meant for me starting out.

What we have in the agent accelerator program is more of a community. When another agent in my territory had a family emergency, I offered to cover his appointments. That’s the type of environment this program creates, and that’s rare in this industry.

Q: Any advice for how to make the most of the Agent Accelerator program?

Get on your desktop computer, not just the app. The full platform shows you more. Call back leads as soon as they come in. Alo, be sure to show up to every huddle. And if you’re not sure what to do, ask. The coaches (Britney, Oriana, and Anthony) are brilliant, they’re accessible, and they genuinely want you to succeed.

The market where I am is tough right now. Low inventory, no consistency. But with Follow-Up Boss, even on slow days, I can dig into the pipeline and stay active. It keeps you in the game. 

How to Join the Agent Accelerator Program 

Zoocasa’s Director of Business Development, Evelyn Anders, explains that successful agents from the program recognize that Zoocasa offers far more than leads, from community support to media opportunities at top-tier national outlets. “What excites me most about Agent Accelerator is the impact it has on agents’ careers and the clients they serve,” she explains. “We’ve seen firsthand how the right training, structure, tools, and support can help agents build confidence, create momentum, and move their business forward – from client to closings. For agents who are serious about growth, 2026 is a great time to learn more.” 

Currently, Agent Accelerator is available across Canada and the U.S., with immediate opportunities in New York State.  

Do You Qualify?

The Agent Accelerator program is built for agents who are ready to commit to an exciting new chapter: 

  • 6–24 months as a licensed real estate agent
  • 5+ completed deals in the last 12 months
  • An open, positive mindset ready for coaching
  • A driven attitude focused on growth and improvement
  • Examples of self-promotion you can share with the team

If that sounds like you, the Agent Accelerator Program is designed to build on what you’ve already created and help you scale it further. You’ll also be joining a network of more than 300 agents across Canada and the U.S., supported by qualified opportunities, coaching, proven systems, AI-enabled tools, and a collaborative community.

There are no upfront or monthly fees to participate (standard brokerage splits apply), keeping the focus where it belongs: growing your business.

Interested in learning more about Agent Accelerator? Reach out to Evelyn Anders at [email protected] and check out the Agent Accelerator Instagram page to stay up-to-date on the latest announcements.

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Angela Serednicki

Angela Serednicki

Angela Serednicki is a Public Relations and Content Specialist at Zoocasa. Having resided in different Toronto neighbourhoods for over a decade, she has gained an intimate understanding of and a passion for exploring the city’s changing real estate scene. In her journalism career, Angela has written for some of Canada’s best publications, including Maclean’s, Canadian Business, Money Sense, Reader’s Digest, and The Globe and Mail.

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